GrabPay – pay with Grab Points UX [improvement]

When you frequent a particular shop and become a regular customer, I noticed that often times cashiers start to rely on your (i.e consumer app) payment receipt rather than looking at their own merchant app for a payment confirmation.

So, typically you would scan a merchant QR code at a counter, enter the amount, slide to pay and show the receipt screen to a cashier and go on with your life. Smooth experience, right?

However, there is a slight UX problem when you pay with Grab Points, because the screen looks like this (see below). And when a cashier sees RM 0.00, s/he gets confused. Obviously, for the below transaction I had paid the equivalent of RM 2.85 with my Grab Points.  Continue reading

Waze – Favorite Route

Don’t you hate it when Waze takes you with a new route just because the new route is 1 minute faster than your preferred route?

I wish Waze had a Favorite Route feature where you could set an acceptable set of criteria for it and if the fastest route is not within the set criteria then Favorite Route would be automatically selected.

If you want this feature, please “like” and “retweet” this tweet of mine. Thanks.