Building Trust in Your Team: The Trust Matrix

This is an interesting article by Richard Barrett on The Trust Matrix and 18 components of Trust. I have re-created the diagram for better clarity.

trust18

Character is a reflection of how you are on the inside, your intent, and the level of integrity you display in your relationship to others. These depend primarily on the level of development of your emotional intelligence and social intelligence. Intent is demonstrated by caring, transparency and openness; integrity is demonstrated by honesty, fairness and authenticity.

Competence is a reflection of how you are on the outside, your capability, and the results you achieve in your role. These depend primarily on the level of development of your mental intelligence, your education and what you have learned during your professional career. Capability is demonstrated by skills, knowledge and experience. Results are demonstrated by reputation, credibility and performance.

See the full article at https://richardbarrettblog.net/2014/04/11/building-trust-in-your-team-the-trust-matrix/

  • Very detailed information but most of the companies don’t know about this.